Information we collect
When you request a quote, send a message, or book an appointment, we collect the details you choose to provide: your name, email address, phone number, general appointment location, the type of notarization you need, and any notes you add about your request.
We also collect basic technical information such as the page you arrived on, the referring website, and campaign parameters in the link you clicked. This tells us which marketing efforts help clients find us.
We never ask for, store, or transmit the contents of your documents, your Social Security number, financial account numbers, or images of your identification through this website.
How we use your information
We use your contact details to prepare your quote, confirm appointment details, send reminders and follow-ups, and keep an accurate record of the services we performed for you.
Aggregate, non-identifying information helps us understand which pages and services are most useful so we can improve the site.
We do not sell your information, and we do not share it with advertisers.
Customer relationship and scheduling tools
We use trusted third-party providers to run our business: a customer relationship management system to organize quotes and appointments, a scheduling provider for booking, and a secure database for our own records. These providers process your information only on our behalf.
Remote online notarizations are performed on a state-approved platform that handles identity verification under Virginia law. That process happens on the platform, not on this website.
Cookies and analytics
Analytics and marketing cookies load only after you opt in through our cookie banner. You can change or withdraw your choice at any time using the cookie preferences link in the footer.
Essential cookies needed for the site to function are always active and do not track you across other websites.
Confidentiality
As a commissioned Virginia notary public, confidentiality is central to the work. Details of your signing are shared only with the parties to the transaction, or as required by law and by the notary journal requirements of the Commonwealth of Virginia.
Data retention and security
We keep quote and appointment records for as long as needed to serve you and to meet legal, tax, and notarial recordkeeping obligations, then delete them.
Information is transmitted over encrypted connections and stored with access limited to Epic Signature Solutions.
Your choices
You may ask us to correct or delete the contact information we hold for you, unsubscribe from follow-up messages, or ask what we have on file. Email or call us and we will respond promptly.
Contact us
Questions about this policy? Email notary@epicofficial.com or call (757) 204-5598.
Prefer to see pricing first? Use the instant quote calculator.
